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2. ALP 405 AA líquida 3. Creatinina Cinética AA líquida 4. Proteínas – Inmunoturbidimetría – Látices 5. FÓSFORO UV in M 2300 Plus 6. Calibrador A Plus 7. HDL Colesterol FT, HDL Colesterol Reactivo Precipitante y LDL Colesterol Reactivo Precipitante 8. Metrolab 2300 Plus 1. Bilirrubina Total AA y Bilirrubina Directa AA • Is it possible to use the "Sample Blank" bottle of Bilirrubina total AA for Bilirrubina Directa AA? NO • In patients with HEPATIC disorders a low sensitivity of Direct Bilirubin with respect to Total Bilirubin is observed, thus obtaining differing values. In order to provide for these situations, the programming of bilirubin determinations has been modified. It will be sent on customer's demand. top 2. ALP 405 AA líquida
Yes, since it doesn't affect its functionality, which can be tested through the processing of serum controls (Standatrol SE 2 Levels). top 3. Creatinina Cinética AA líquida
The proportion of A & B reagent is different to the previous one. The programmings in all autoanalyzers have been modified. top 4. Proteínas – Inmunoturbidimetría – Látices
It may be due to a lack of homogeneity in the latex reagent. Remove the latex reagent from the autoanalyzer, shake it and perform the determinations again. top 5. FÓSFORO UV en Metrolab 2300 Plus · No reproducibility is observed in the determination. To achieve a high accuracy for the intended use of this reagent, the following is recommended: • Work following good laboratory practices, which in the case of phosphorus recommend maximizing the cleaning of all work materials: o Wash carefully the reagent bottles with HCl 5% and rinse them with plenty of demineralized water. Before decanting the reagent into the bottle, rinse the bottle with a small proportion of the reagent and discard it. o If pediatric sample cups are to be used, make sure they are new. • Use new cuvettes or unique ones for this determination. • Check previously the proper functioning of the washing system. • Calibration - recommended frequency: weekly (or after a change of reagent lot). • Once the calibration has been verified, process the phosphorus determinations separately. top 6. Calibrador A Plus
These high values are not showed in other determinations which I haven't calibrated. What could it be? Apparently, the problem has to do with the calibration since other determinations show coherent values and it is unlikely that different reagents start overestimating at the same time. We suggest checking the way you prepare the Cal A plus. It has to be rehydrated with only 3 ml of tonic (included in the equipment), and it is necessary to wait for 30 minutes before using it. top 7. HDL Colesterol FT, HDL Colesterol Reactivo Precipitante y LDL Colesterol Reactivo Precipitante
You can use the Cal A plus or the watery standard which is supplied with the cholesterol reagent. In the case of the first one, no previous treatment is required; it should be used pure and the values are those outlined in the enclosed packaging insert. If the watery standard is used, the concentrations must be the ones outlined in the packaging insert, which are 0.762 g/l for HDL Colesterol FT, 0.457 g/l for HDL Colesterol Reactivo Precipitante, and 0.624 g/l for LDL Colesterol Reactivo Precipitante; in this case, no previous treatment is required. In both cases, the proportion sample-reagent indicated in the packaging insert must be followed. top 8. Metrolab 2300 Plus
No. The volume of reagent used by the method must be less than 250 ul. • How is it indicated in the analyzer that the reagent has been placed in a tube, a bottle of 20 ml, 30 ml, or 50 ml? · If the reagent has been placed in a 50 ml bottle, you should only check "full size". · If the reagent has been placed in a 30 ml or 20 ml bottle, you should check "split" and "full size". · If the reagent has been placed in a tube inside a 50 ml bottle, you should uncheck "full size". · If the reagent has been placed in a tube inside a 30 ml bottle, you should uncheck "full size" and check only "split". · If the reagent has been placed in a tube inside a 20 ml bottle, you should uncheck "full size". top
2. Soluplastin: Why are Prothrombin times in "normal" individuals longer than usual? 3. Soluplastin: Why isn't the prothrombin rate table showed in the yellow sheet enclose? 4. Fibrintimer-2/ Soluplastin: What should I consider for the correct development of Soluplastin in Fibrintimer-2? 5. Fibrintimer-2/ APTT: What should I consider for the correct development of APTT in Fibrintimer-2? 6. Reaclon Anti-A: Reagent composition 7. Reaclon Anti-AB: Reagent composition 8. Reaclon Anti-B: Reagent composition 9. Reaclon Anti-D: Reagent composition 10. Reaclon Anti-D: Does it detect the DVI variant? 11. HIV Test ELISA: What generation does it belong to? 12. Hepatitis B (anti-HBc) ELISA: Unlike the rest of ELISA in the line, why are negative controls colored and positive ones colorless? 1. Coagulation: How can I check my coagulation reagents are working properly?
top 2. Soluplastin: Why are Prothrombin times in "normal" individuals longer than usual?
top 3. Soluplastin: Why isn't the prothrombin rate table showed in the yellow sheet enclose?
top 4. Fibrintimer-2/ Soluplastin: What should I consider for the correct development of Soluplastin in Fibrintimer-2?
2. It is necessary to pre-incubate 50 ul of plasma for 60 sec. and then trigger off the reaction with the 100ul Soluplastin aggregate. 3. Follow the work order indicated on the display for the determination. top Fibrintimer-2/ APTT: What should I consider for the correct development of APTT in Fibrintimer-2?
2. APTTest ellágico shouldn't be incubated at 37º; only the calcium chloride should be incubated (reaction trigger). 3. It is necessary to pre-incubate 50ul plasma + 50ul APPTest ellágico for 120 sec. and then trigger off the reaction with the 50ul calcium chloride aggregate. 4. Follow the work order indicated on the display for the determination. 6.Reaclon Anti-A: Reagent composition
top 7.Reaclon Anti-AB: Reagent composition
top 8.Reaclon Anti-B: Reagent composition
top 9. Reaclon Anti-D: Reagent composition
top 10.Reaclon Anti-D: Does it detect the DVI variant?
top 11. HIV Test ELISA: What generation does it belong to?
top 12. Hepatitis B (anti-HBc) ELISA: Unlike the rest of ELISA in the line, why are negative controls colored and positive ones colorless?
top Technical Service FAQsGeneral FAQs 1- Can Technical Service engineers give me an answer to reagents adaptation problems? No. Chemical/biochemical advisors must be consulted about reagents adaptation problems. 2- Can I call Technical Service to repair instruments other than the ones commercialized by Wiener lab.? Engineers who directly depend on Wiener lab or any of its associate companies DO NOT repair instruments other than the ones commercialized by Wiener lab. It may happen that in your region Technical Service is carried out by personnel hired by the company. In such case, it is possible that they do this kind of repairs. 3- Do Technical Service engineers provide training as regards the use of instruments? NO. That is what Chemical/Biochemical Technical Consultants do. 4- Can TS give information regarding prices of consumables, accessories, and reagents? They do not usually have that information, which is the sales personnel job. 5- Is it possible to have in-home service for a spectrophotometer? Which is the delivery time? No, the equipment must be taken to the nearest Technical Service. The maximum delivery time is 15 days. 6- What kind of services do you provide for autoanalyzers and how can I request them? We provide preventive and corrective maintenance for particular events, which have to be previously budgeted for; we also offer a technical service subscription that covers your equipment against failures which may require corrective actions, and includes scheduled preventive visits. FAQs about Wiener lab. Selectra I/II 1 Problem: It gives a water error. Solution: Check the level of water in the can, raise the can to the monitor level and remove the water filter from the pickup tube. 2 Problem: No sample is detected. Solution: Check that the needle is not wet. Check that the detection wire isn't broken or cut. 3 Problem: Leak in the syringe. Solution: Check that the leak is actually in the syringe and not in the pipettor valve. If it is in the syringe, then change the tip. FAQs about Wiener lab. Metrolab 2300 plus 1 Problem: Software does not open. Solution: Recover BU file from the previous day. 2 Problem: It doesn't wash properly Solution: Check the condition of the Teflon dryer and clean the lateral filters (right side). FAQs about Wiener lab. Counter 19: 1 Problem: Wrong blanks reading. Solution: Perform the cuvette washings and respective openings. |    
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